ETTER Engineering was out in full force, supporting our New York City Master Distributor, Boileroom Equipment Sales, at their recent Golf Outing. Tom Etter, Jon Moore, Paul Lavoie and Alex Hansen enjoyed a full day of good conversation, bad golf and overall enjoyable socializing with our friends from Boileroom and the Manufacturer and Vendor Community. Contact Us
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One of the Best E-Mails Ever…
We are creating a summer cookbook for our clients. Considering we are a company with a deep heritage in the gas industry, we have lots of backyard grilling experience. Our Marketing Director, Chris Del Sole, has been prodding, cajoling and otherwise annoying our team to give him recipes. Here is his “Weekly Recipe Guilt Trip” Just awesome! Gentlemen (and I use that term loosely at best), This is your weekly guilt trip. Twelve people have submitted twenty four recipes so far. If you’ve received this e-mail, it’s because you still haven’t given me a recipe for the ETTER cookbook. This cookbook will be sent to our top clients – I like to think of them as the people that pay our salaries. A kick-ass cookbook…
Raving Fans
We created our Raving Fan Board. It’s where we put our feedback from our Raving Fans. What’s a Raving Fan? Some companies call them customers or clients, but at ETTER it is our mission to create Raving Fans! A Raving Fan is so delighted with our products and services that they want to tell other people. And us of course! So, if an ETTER team member deserves to be recognized for outstanding service, please let us know so we can get it on our Raving Fan Board! If we disappoint in any way, please let us know. As Bill Gates says “Your most unhappy customers are your greatest source of learning” Contact Us
IntelliWorx Keeps a Watchful Eye on Your Process
Industrial processes often involve interactions between many complex devices, each of which can fail at any given moment.Troubleshooting can take hours, if not days – time which is not spent producing product, but trying to track down the problem. ETTER Engineering can do away with your issues using our IntelliWorx Process Monitor Panel. IntelliWorx consists of a color touchscreen tied to a programmable logic controller (PLC) that integrates with industrial process equipment. When a fault is detected, a fault alarm is displayed in plain English on the screen (Ex: “High Temp fault, 10/24/13, 10:34 a.m.”), allowing you to instantly pinpoint the issue. No more searching around or scratching your head in vain! ETTER recently installed an IntelliWorx Process Monitor Panel at a major aerospace manufacturer that had…
Thank you…..
The easiest way to let your customers know that you appreciate their business and trust that they place in your company is to say “Thank you”. At ETTER, we’ve created a simple postcard to put in every order to thank our customers. Thank you ETTER customers! Contact Us