Archives for Customer Service

Great Sales Response

We have a suggestion box and we get great suggestions from our team members.  A recent suggestion was for us to set up a paper recycling program.  It’s one of those no-brainers that slips through cracks when you are in high growth mode…. So, I send a web lead to a company that provides a…

Raving Fans

  We created our Raving Fan Board.  It’s where we put our feedback from our  Raving Fans.  What’s a Raving Fan?  Some companies call them customers or clients, but at ETTER it is our mission to create Raving Fans!  A Raving Fan is so delighted with our products and services that they want to tell…