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Waltham, Massachusetts – Keeping a Fortune 500 Company like Verizon on top of the business world requires top-notch Research & Development facilities, especially in an industry based on the latest in high-tech advances. When Verizon began construction on their newest Technology Center in Waltham, Massachusetts, back in the spring of 2010, there was no question who would be called to help solve a vexing problem with the gas service in the facility – it could only be the experienced Service Department at ETTER Engineering!

When local boiler contractor Frank I. Rounds ran into a problem with the gas service in the Verizon building, they contacted ETTER Engineering. After spending time on the phone with an engineer, it was determined a site visit was appropriate to diagnose a regulator lockup issue. According to Frank I. Rounds Project Manager Jim O’Rourke, “While performing a startup at a Verizon facility on two industrial gas fired boilers, we were having issues with lockup pressures on our gas trains, a problem which ETTER’s engineers solved by installing the Model #243 gas regulators in the vertical piping further away from the safety shut off valves.”

“What was a routine issue for ETTER could have turned into a potentially large problem for the installing contractor. It’s the ability to use a trusted partner like ETTER Engineering that makes our customers so confident in our ability to solve problems on time, economically, and with a minimum amount of hassle for all involved parties,” says President Tom Etter.

With over 100 years of combustion experience on-staff, there was no doubt ETTER Engineering was the right company for the job. A potentially major problem for Verizon and Frank I. Rounds was quickly and easily rectified once ETTER’s ace Service Team arrived on site!

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